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Taming the SaaS Delivery Channel

Taming the SaaS Delivery Channel

Abstract

Fueled by the popular interest generated by some recent offerings, Software as a Service (SaaS) has emerged as one of the buzzwords of the Web 2.0 lingo. The SaaS channel holds a special promise for ISVs, since it provides them with a mode of reaching out to a wider customer base, including small and medium businesses (SMB), whose collective strength is significant.

Agora is HCL's service delivery platform. It is designed to give ISVs a head start by automating critical aspects of SaaS enablement.

Excerpts from the Paper
Gartner has predicted that SaaS will have CAGR of 22.1% through 2011 in the enterprise segment. The forecast is double that of the growth rate for the total enterprise software market. In terms of business software, trends indicate that by 2011, 25% of all new business software will be delivered as SaaS. A Forrester research indicates that HR, CRM and collaborative applications have emerged as the pioneering areas for SaaS adoption. As far as verticals go, energy, utilities, and retail have paved the way for SaaS adoption

 

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