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The experts agree HCL Technologies is a LEADER:

Gartner Magic Quadrant on HCL
  • A LEADER in Gartner "Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America” William Maurer et al., 31 July 2014
  • A LEADER in Gartner “Magic Quadrant for End-User Outsourcing Services, North America” David Edward Ackerman et al., 26t August 2014
  • A LEADER in Gartner “Magic Quadrant for Communications Outsourcing and Professional Services” Christine Tenneson et al., 04 November 2014
IDC Marketscape™ on HCL
  • LEADER in Worldwide Data Center Transformation, Consulting and Implementation Services, 2014
  • LEADER in Worldwide Cloud Professional Services, 2014

HCL Technologies has been positioned as a Leader in The Forrester Wave™: Global Infrastructure Outsourcing, Q1 2015 report by William Martorelli and Wolfgang Benkel, January 13, 2015, Forrester Research Inc. In Forrester’s 61-criteria evaluation of global infrastructure outsourcing services vendors, the 13 most significant providers in the segment were identified and researched, analyzed, and finally scored.

The report represents the sixth time HCL was positioned as a leader by top industry analyst firm. Download the report to learn more.


On the Segment

  • The market for infrastructure outsourcing services remains critically important as enterprises prepare their infrastructure for the new digital age.
  • Despite ongoing differences, vendors that can provide innovation, a strong vision for the future of infrastructure management, and high customer satisfaction are able to position themselves to successfully deliver infrastructure management services to their customers.


  • HCL enjoys a solid reputation for flexibility, cost-effectiveness, and technological capability, which gives it an extremely strong value proposition.
  • HCL has a particularly robust set of planned enhancements. Its relatively large investment in strategy shows its willingness to increase its infrastructure services footprint.
  • HCL registered the second highest overall grades for customer satisfaction
  • HCL is particularly adept at pursuing existing outsourcing customers and transitioning them into the HCL fold.

About HCL Infrastructure: The Infrastructure Services Division is one of the fastest growing business lines at HCLT.
Key service offerings include End User Computing, Data Center Services, Mainframe Services, Integrated Operations Management, Cross Functional Services, Security, Network, and Cloud Computing Services.

About HCL: HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms For more information, please visit  


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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