Solutions & Frameworks
As an extra initiative in helping our customers evolve with the growing trends and competition in the market, HCL has been recognizing the need to develop solutions which can be of benefit for the hotel customers and hence help improve the RevPAR and Occupancy rates.
HCL offers solutions to address the changing business environment for the travel and hospitality industry. It has helped clients achieve the prime need higher operational efficiencies and greater Customer satisfaction. They include:
HCL offers solutions to address the changing business environment for the travel and hospitality industry. It has helped clients achieve the prime need higher operational efficiencies and greater Customer satisfaction. They include:
- Event Management Solution: One stop solution for event management activities with functionality covering pre-event, during event and post- event related activities... Read More
- Content Extension Solution: With customers becoming more demanding there is a need for the travel suppliers to be available with their services any time anywhere. Content Extension through Kiosks can not only help add another source of revenue but also save costs & provide better experience to the customer... Read More
- Customer Visibility Solution: The solution provides a single dashboard view of the Travel customers to the travel companies. The functionality captures CRM & Loyalty aspects along with a strategic angle... Read More
- Mobility Solutions: With increasing usage of Mobile considering the convenience & choice provided to the customer the Mobility Solution Framework has the following key features - bookings & reservations, entertainment services, payments, internet connectivity, staff service enhancement, loyalty to name a few... Read More
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