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The AS/400 or iSeries is widely installed in large enterprises at the department level, small corporations, government agencies, and almost every industry segment.
HCL's offerings provides you with value of Multiple Operating System support, which provides you the flexibility to select the right operating system and the right application to meet your needs and is designed to help you simplify your IT environment and broaden your application choices. 
HCL has an outstanding portfolio of software solutions with support of i5/OS, Linux, AIX on Power processors and even Windows and Linux applications via System x and BladeCenter integration, 'the system i family' offers the broadest choice of applications available on a single system.
The “i” in iSeries has always meant for integration. The design of IBM iSeries integrates the components necessary to support robust business computing components such as the operating system, middleware, database management, application servers, security and more. Businesses are using iSeries systems to integrate multiple computing environments and simplify their entire IT infrastructure.

iSeries – Service Offerings

  • System Date / Time
  • Job Queues /Output Queues
  • Disk Status
  • TCP / IP interface status
  • Active jobs in QBATCH subsystem
  • Status of Printers
  • System Activity
  • Run test backup / Verify backup log
  • Media management and co-ordination for off-site movement
  • Basic assistance to Application team, like responding to a Message Wait

System Administration
  • Software installation / upgrade
  • User maintenance and control panel functions
  • Dist Management / Capacity planning
  • Work Management
  • Batch Processing and Job Scheduling
  • Device configuration & control
  • PTF installation and mgmt.
  • Hardware troubleshooting
  • Problem determination / solution
  • Reporting / Printing
  • Media management
  • Incident / Problem management

Backup & Recovery
  • Designing backup strategy
  • Daily, Weekly & Monthly backups
  • Quarterly & EOY backups
  • Recovery of system configuration and data in case of failure
Performance Tuning
  • Optimizing memory pools
  • Monitoring system jobs and priority
  • Monitor disk usage
Security Management
  • System security values management
  • User profiles management
  • System Auditing
  • Authority management

Network Management
  • Creating line, controller and device descriptions
  • TCP/IP configuration
  • Managing communication links
  • Monitoring and ensuring high availability

SOX Compliance Auditing Submissions
  • Monthly backup verification report
  • Elevated access review
  • Security baseline review
  • Backup configuration review
  • Backup / Restore evidence review – Daily / Weekly / Monthly
  • Backup tape testing review
  • Backup exclusion review
  • Elevated access justification review
  • Security baseline exception review

The current server models offered by HCL ISD are as follows:
  • IBM Power 520 Express
  • IBM Power 550 Express
  • IBM Power 560 Express server
  • IBM Power 570
  • IBM Power 575
  • IBM Power 595


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