The CFS framework forms an important integration channel between the business, the enterprise architecture, and the operational towers. It is extremely important that the right set of requirements flow down from the business and enterprise architecture to the operational towers, so that the tasks performed at the operational layers are in alignment with the business requirements and are flexible to accommodate sudden changes due to the dynamics of business.
The components within the CFS framework are integrated internally and well governed through the IT governance layer. The Integrated Command Centre not only integrates with each operational tower but also acts as a management layer for all the towers.
The CFS framework provides business level visibility in terms of the impact of each operational tower on the business, and in terms of the achievement of Service Level Management and compliance towards the security, process, and risk parameters that have been defined by the business and IT.Many of the regulatory and compliance directives require that each functional group adopt and implement the necessary controls while preserving and reporting on evidence. In a functional, silo-based structure, this could require coordination across boundaries and can lead to overheads. In order to streamline these activities and leverage functionalities that may lie outside the boundaries of a specific functional group, the cross functional layer is made responsible for driving risk management and compliance activities.