In the global hi-tech IT infrastructure services sector, HCL ISD is the most preferred infrastructure outsourcing services partner across the globe, and has about 25 percent of its customers coming from the hi-tech IT services ecosystem.
We not only help hi-tech companies leverage IT infrastructure services but also help them run their business successfully and grow it further. For instance, in 2006 to 2007 HCL helped a Fortune 500 semiconductor manufacturing organization in its de-merger to form a separate entity. We worked closely with both organizations to define a governance model with independent compliance requirements and ways of working with each of the organization’s IT vendors. Today, HCL is successfully serving both organizations in a multi-vendor environment.
Our experience in the hi-tech IT infrastructure services industry is decades old. Our customer base includes semiconductor manufacturers, flash memory service providers, testing systems manufacturers, network equipment suppliers, digital design providers, and storage solution providers, among others. HCL is a strategic vendor to the semiconductors industry, providing a comprehensive portfolio of engineering and enterprise IT services to semiconductors OEMs, Fabless Design Houses, and Semiconductor Fabs.
Continuous innovation is the prime business objective of companies in the hi-tech IT services industry, and contributing to their innovation is what HCL focuses on. Other business objectives aim for:
- Sustainable reduction in the direct and indirect variable cost per transaction across the globe
- Accelerated speed to market with product developments and enhancements
- Cost optimization
- Flexibility in sourcing, delivery, pricing and the ability to customize IT needs to fit in your business environment
- Scalability without upfront capital investment
As a business partner, HCL helps customers pay attention to their research and development in IT, integration, consolidation, and collaboration of IT infrastructure while focusing on security and compliance requirements.