IT NETWORK SERVICES & CONSULTING
A booming economy has fuelled in numerous organizations to expand and strengthen their IT infrastructure, with an increased focus on Networks - The Backbone of organizational growth.
And with the emergence of newer technologies and dispersed geographical operations, management of networks becomes a herculean task. Organization over the years have realized that network outsourcing to best of breed IT service providers can yield them significant cost savings and business benefits. It has matured to an extent where mass skill sets are available and they can be administer nearly 100% through very advanced management tools with remote delivery model.
That’s when HCL way back in early 90’s started offering Managed Network Services to large enterprises in India. Today we manage Asia’s largest stock exchange with the experience in designing and building 5 nines availability network and support the IT services network backbone of large Fortune 10 Banks.
We acknowledged all the concerns of the market and through customer feedback, commitment and innovation have devised a unique approach "Design - Implement - Consult – Engineering” (DICE Model) to offer cutting-edge networking solutions (application-aware, usage-based and virtualized environment) to enterprises, elcos and OEMs for the entire Network Lifecycle Management and Optimization.
Our offerings are conceptualized, implemented and delivered keeping in mind entire suite of services:
- LAN management, WAN management
- WLAN management
- Unified Communications
- IP Contact Center management
- Network Operations Center
- Network System Integration Services
- Network Consulting Services
- Network Security Services
- Network Implementation Services.
We manage majority of the Network Life Cycle Management activities and tasks from a secure ISO 27001/20000 certified centralized network operations center. Our mature transition methodology in turn converts each activity into an ITIL compliant process that can be effectively delivered through tools and automation thus automating the availability of applications running on network rather than just addressing the uptime.
HCL’s strong network legacy and proven leadership, backed with 1600+ man years of experience in monitoring & managing converged network infrastructure along with significant investments – “one-of-its-kind technology lab, strategic partnerships and proprietary tools like MyDashBoard™ & SmartManage™, MTaaS™ for integrated performance and visibility experience for infrastructure landscape has helped us to stand out in the industry.