HCL Technologies Infrastructure Service Division (HCL ISD) is the fastest growing line of business of HCL Technologies. An end to end owner of IT Infrastructure through differentiated value proposition “Industrialized IT Management”. The concept of Industrialization is truly based with cloud computing as one of the platform of delivering that service. What the customer gets is optimized, flexible, centralized & standardized business aligned IT.
With over 15,000 employees and a robust global delivery network of 20 service delivery centers across the globe, our scale of Infrastructure operations involves centralized management of globally distributed assets of over $1 million devices across 5 continents; resolving over 10 million helpdesk calls while supporting over 1 million business users’ needs.
HCL Infrastructure Services Division (HCL ISD) division manages mission-critical environments for over 20% of Fortune 100 organizations. ISD's key service offerings include End User Computing, Data Center & Mainframe Services, Integrated Operations Management, Cross Functional Services, Security & Network and Cloud Computing Services.