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KIRAN DARA

Employee picture: 
KIRAN DARA
Employee Name: 
KIRAN DARA
Employee Designation: 
working with HCL Technologies as a Consultant.
Impact: 
  • The idea helped in reducing the number of incidents from 100 to just 5
  • With reduced incidents to manage, Kiran and the team generated huge value for the client
Solution: 
  • Kiran gave a simple idea of setting a reminder for removing logs from the flash drives
Problem: 
  • There were close to 100 incidents being generated per day with every incident taking 30-40 minutes to get resolved
  • The storage box was low on disk space and was not clearing its logs
Situation: 
  • The client is a mass media giant with operations across diverse businesses 
  • Kiran from HCL, with mastery in Windows technology, is part of the infrastructure support of the Wintel servers
Caption: 
  • The idea generated a value worth $210,000
Line of Busniess: 
Infrastructure Services
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