Success Stories
Instrument Management System
Customer
A Fortune 16 company in the Healthcare domain, providing services including contract manufacturing for Pharmaceutical companies, distribution of equipment and supplies for hospitals.
The Challenge
Impress Scan 2.1 is the current IMS in use by the client. This version was developed in the early 1990s and is a client-server application developed in VB / SQL Server. This version of the IMS is riddled with bugs and maintenance issues. The application can also not be scaled up to meet growing business needs. Since it is a client-server application, there are significant efforts involved in releasing new versions manually to each customer via CDs.
HCL’s Solution
HCL offered its .NET expertise to build a new cost effective Instrument Management System to replace the client’s legacy application.
- Manage a 50% more revenue through the system as new functionality is built to meet the needs of various customers
- The application is rolled out in time to release at the annual Sales force meet and is an important sales tool
- Scalable to meet the demands of the increased number of hospitals
- Provide competitive advantage to the customer over the competition
- New functionality like Bar-code readers, PDA support has improved the productivity of the users of the application
