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Success Stories

Infrastructure Management

Customer
A Fortune 50 healthcare and pharmaceuticals company.

The Challenges
  • 24x7 monitoring of over 8000 HIDS, 100 firewalls and 100 IDS
  • Geographic spread: across four continents
  • Heterogeneous technologies for monitoring and correlation
  • Free up current resources from the 24X7 batch monitoring for other strategic and business critical roles
  • To carry out periodic vulnerability assessment for the critical assets
HCL’s Solution
  • 24x7x365 monitoring of HIDS, firewall and NIDS through HCL’s SOC over secure channel
  • NIDS tuning and signature updates
  • Escalating any malicious activity / deviations as per the escalation matrix
  • Real time reporting
  • Conducting periodic vulnerability assessment
  • Incidence Management
  • Configuration management and real time SLA tracking
Value Delivered
  • Over 8200 security devices consisting of
  • Firewall (Cisco, CheckPoint)
  • NIDS (Cisco, ISS, Snort)
  • HIDS (Cisco)
  • Vulnerability assessment for over 40,000 device
  • Heterogeneous technologies used for correlation ACID, Netforensics, VMS.

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