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Success Stories

Improve integrated ADM service and support

Customer
A large HMO in the US

The Challenge
  • Improve integrated ADM service and support
  • Ensure documentation and SLAs are increased
Value Delivered
  • Re-engineering, including migration of the electronic medical record system
  • Maintenance of physicians’ workstation (PWS)—an EMR solution
  • Maintenance of order entry system
  • Maintenance of clinical information system
  • Maintenance of hospital administration system

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Integrated Services - Software, Infrastructure and BPO