Success Stories
ORACLE
Customer
A global research-driven pharmaceutical products and services company, with over $5.8 billion net sales and 63,000 employees worldwide
- Handle critical change requests in Oracle HRMS
- Fix ETL errors
- Cross-train resources in all areas pertaining to the client
- Application Maintenance and Support of CIM Application (HRMS)
- Handling Mercury cases
- On-call support in case of high-priority issues
- Handling enhancement requests through Clear Quest
- Maintenance and Support of CIM ETL Process (HRMS)
- Handling Mercury cases
- Monitoring ETL process and fixing issues, if any
- Handling enhancement requests through Clear Quest
