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Service Portfolio

HCL's services for the life science and healthcare industry include:

LifeScienes and Healthcare Services

  • Digital System Integration (DSI™): Through a systems integration approach to digitalization, HCL enables technology-led business process transformation helping clients be “reborn digitally” by transforming their application landscapes to a future ready infrastructure with a single view of data across the enterprise. Read more

  • ALT ASM™ Framework for the Life Sciences and Healthcare sector:  Maintaining your existing IT systems even while investing in new solutions can be quite challenging, requiring well planned processes. HCL’s ALT ASM™ framework – our alternative view on ASM - has been instrumental in substantially reducing customers’ cost of operations by up to 30%, and increasing their productivity. The framework helps unlock a large amount of working capital from our clients’ ASM spend which can then be re-invested in newer patient care technologies and the necessary migration from legacy applications. Read more

  • Business Process Outsourcing (BPO) Services: HCL has always been a visionary and has pioneered industry trends, such as third-party BPO operations, multi-country delivery, and the platform business model in India. HCL’s NeXt Gen BPO has evolved from being a provider of traditional BPO services to a provider of holistic next generation business services to Fortune 500/Fortune Global 500 customers. Read more

  • Custom Application Service (CAS): By employing a modular approach to the life cycle of design, development, testing, rollout, enhancements, and support — and by leveraging industry best practices and proprietary IPs, tools, and frameworks — HCL delivers change-the-business, run-the-business, and cross-functional IT services, with solutions that are scalable, robust, secure, and maintainable.Read more

  • Engineering and RD Services (ERS): HCL’s ERS unit, the number one engineering services provider in India, has helped more than 300 organizations launch winning engineering experiences. Recently, HCL was named a Leader in The Forrester Wave™: Software Product Development Services, Q1 2014 report where HCL was evaluated among 11 service providers. Over the past three decades, HCL has aided the successful launch of more than 1,000 products through our engineering services outsourcing capabilities. Read more

  • Enterprise Application Services (EAS): HCL’s acquisition of AXON combines the best of both companies: AXON’s strong business consulting and implementation capabilities and HCL’s robust global delivery-based application and infrastructure management capabilities. We deliver unique value on an end-to-end basis for SAP, Oracle, and Microsoft customers, whose goal is business transformation, ensuring that they receive the optimal solution at the right price. Read more

  • Enterprise Transformation Services (ETS): HCL offers integrated “Advise to Execute” services that can help companies in all stages of their transformation, spanning Business Optimization, Enterprise Information Transformation, IT Strategy and Architecture Transformation, Emerging Technologies and Enterprise Quality. Read more

  • IT Infrastructure Management Services: This Division has managed IT infrastructure operations for more than 250 customers over the past two decades — that includes nearly a 100 complex IT transformations and millions of critical devices and issues. HCL delivers value through several outcome-based business models, and best practices and tools that can transform your infrastructure and architecture to keep pace with changing business demands. Read more

  • GEN 2.0 outsourcing: Customer-centric value offerings establish the difference between services and services+. The difference comes from unique customer insights and value propositions backed by competencies and validated by customer experience. Read more

For more information, write to us at: contact.lsh@hcl.com

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What Customers Say

"Having realized that IT is a core competency for HCL, we have partnered with who we think is best of breed in the industry…

What we found in HCL was that next level of innovation, that next level of experience, that next level of critical thinking.... all of those things proved HCL to be a strong partner."

- Sunjeev Pandey, Senior Director, Microsoft.com 

"HCL has a lot of good people with a lot of initiatives, skills and knowledge. HCL is an environment where we can succeed; where each individual in HCL can succeed, the group can succeed and the overall relationship with a customer like Sun America A.I.G. Retirement Services can succeed."

- Ron Sac, Assistant Vice President, Sun America

What Customers Say

"Having realized that IT is a core competency for HCL, we have partnered with who we think is best of breed in the industry…

What we found in HCL was that next level of innovation, that next level of experience, that next level of critical thinking.... all of those things proved HCL to be a strong partner."

- Sunjeev Pandey, Senior Director, Microsoft.com 

"HCL has a lot of good people with a lot of initiatives, skills and knowledge. HCL is an environment where we can succeed; where each individual in HCL can succeed, the group can succeed and the overall relationship with a customer like Sun America A.I.G. Retirement Services can succeed."

- Ron Sac, Assistant Vice President, Sun America