Operations Transformation
Operations Transformation focuses on changing and improving the the day-to-day business operations. It is aimed at satisfying customers’ requirements of cost reduction and skills scarcity. Operations Transformation is further sub-divided in two main areas:
1. Application Development, Maintenance, and SupportIt aims at providing end to end Legacy Applications Management Services for Mainframe applications development, enhancements, production support, applications testing and portfolio optimization. brief
- Applications Development - 3GL, 4GL, Linux, Java
- Maintenance - Corrective/Preventive Maintenance, Enhancements, Availability Management of Batch/Online apps
- Production Support - 24x7 On-Call Support Management
- Testing- Performance testing, Regression testing, Test Automation
- Independent Verification and Validation
- Applications Portfolio Optimization
- Applications Performance Tuning
Our Mainframe Infrastructure Management practice is focused on providing round the clock business critical Mainframe infrastructure support in:
- Operations
- Production Support and Control
- Systems Management - Systems Administration
- Partner enabled Hosting services
HCL has proven operational excellence in Operations Transformation owing to our:
- Integrated Framework - Operation and Transformation ADM+
- Advise to Execute - ASM+ Operations methodology
- Scientific Approach to assess Offshoreability
- ITIL based service support
- Operations Tools and Methodologies
- Performance Optimization - demand/cost reduction
- Integrated Monitoring framework
