Operations Transformation

Operations Transformation focuses on changing and improving the the day-to-day business operations. It is aimed at satisfying customers’ requirements of cost reduction and skills scarcity. Operations Transformation is further sub-divided in two main areas:

It aims at providing end to end Legacy Applications Management Services for Mainframe applications development, enhancements, production support, applications testing and portfolio optimization. brief

• Applications Development - 3GL, 4GL, Linux, Java
• Maintenance - Corrective/Preventive Maintenance, Enhancements, Availability Management of Batch/Online apps
• Production Support - 24x7 On-Call Support Management
• Testing- Performance testing, Regression testing, Test Automation
• Independent Verification and Validation
• Applications Portfolio Optimization
• Applications Performance Tuning

Our Mainframe Infrastructure Management practice is focused on providing round the clock business critical Mainframe infrastructure support in:

• Operations
• Production Support and Control
• Systems Management - Systems Administration
• Partner enabled Hosting services

HCL has proven operational excellence in Operations Transformation owing to our:

• Integrated Framework - Operation and Transformation ADM+
• Advise to Execute - ASM+ Operations methodology
• Scientific Approach to assess Offshoreability
• ITIL based service support
• Operations Tools and Methodologies
• Performance Optimization - demand/cost reduction
• Integrated Monitoring framework