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Success Stories

Complete IT Solutions for POS Terminals

Customer
Worlds leading gaming player

The Challenge
In order to increase revenues, the customer wanted to expand the network of its POS terminals. However, a larger network would have increased the cost proportionately which was the prohibitive factor in expansion

HCL’s Solution
  • Outsourcing of complete IT solutions
  • Maintain and enhance customer’s POS terminal application product.
  • Customize the POS application suite for different customer’s CASEs and deliver the POS solution.
  • Provide 24x7 hotline call support for POS terminal product
Value Delivered
  • One-stop shop for all IT solutions related to POS terminals
  • Handling of 101000 terminals from one location in Chennai

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Integrated Services - Software, Infrastructure and BPO