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Global CIO: Outsourcer HCL To Cut Insurer's Costs By $150 Million

Published Date: 
Dec 03, 2009
Source: 
InformationWeek

HCL is taking on an end-to-end chain of processes in a deal valued at $200 million that blends IT infrastructure and services with deep business processes and more.

The already hazy line between IT and services outsourcing is continuing to blur as a 250-year-old insurance company with half a million policyholders expects to save up to $150 million by choosing HCL Technologies to manage an end-to-end chain of processes including policy administration, finance, actuarial services, IT operation support, and call-center services.

Underscoring the ubiquitous presence IT has established within large businesses, HCL senior vice president Prasanna Satpathy said yesterday that while the deal includes IT operations, it "also includes much more: business operations, infrastructure, business-process reengineering, claims processing, customer support, and much more."

Source: 
InformationWeek
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