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Outsourcing's New Reality: Choice Beats Cost

Published Date: 
Aug 29, 2012
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Source: 
InformationWeek
One critic, commenting on an InformationWeek column Allstate CIO Jim Ditmore wrote about his negative experiences with outsourcing earlier in his career, surmised: "Would it be correct for me to guess that a non-technical CIO and other ignorant CXOs made the decision to outsource? Were the screams of protest by knowledgeable ‘IT people' (a.k.a. the drones) ignored because they were supposedly interested only in saving their own jobs? Can the sales process for the outsourcing deal be described as ‘people who don't know what they're selling telling lies to people who don't know what they're buying'?"
Source: 
InformationWeek
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