HCL's ALT ASM™, which dwells on the concept of Proactive Obsolescence, is creating a paradigm shift in applications outsourcing. While other IT Vendors are motivated to keep growing their ASM engagement, we proactively try to kill it. While this constricts our own revenue stream, we realize that the only way a CIO can strategically benefit from an ASM offshoring engagement, is by moving towards reducing the number of tickets to zero. The CIO can now use the savings to focus on CTB initiatives that impact business.
By focusing on ruthless cut down of wastes in an ASM engagement, we are striving to achieve the 'ZERO Incident' status for many of our customers and are killing our own business in the process. But that's because for us, the relationship is beyond the contract. Read more
The volume and availability of data is skyrocketing, and so are the expectations that it will yield analytical insights for improved business decision making. The challenge for businesses is how to capitalize on big data and shift innovation into high gear when budgets are tight and consumed by operational maintenance.
HCL Business Analytics Services (BAS) provide a comprehensive set of capabilities to meet this challenge by simultaneously reducing costs and driving innovation while distilling quick business value from big data. Read more
HCL has listened to the market and partnered to provide simplicity throughout. Simple costs, simple options, optimum technology stack with support from the right industry leads. HCL provides an industry leading service with connectivity and bandwidth that meets your business requirements in a secure manner. Read more
Customer Experience Management
Demystifying and delighting customers has always been a daunting task for brands. But today’s customers are even more informed, have higher expectations, and are more influenced by word of mouth. It’s no wonder that businesses across the globe are scrambling to acquire the right customers, create memorable experiences for them, gain a greater share of their wallet, and convert them into brand ambassadors. So, what more can brands do? Read more
Digital Systems Integration (DSI™)
Digitalization is the complete transformation of a business with the help of new technologies that can help generate revenue and value. It commences with digital assets and capabilities. For business, it means digital products, services, and enhanced customer experiences, conducted through digital channels from the front office all the way through the value chain.
HCL's DSI services are an answer to a modern corporation's dilemma in effectively transforming itself from a legacy driven traditional organization to a digitalized corporation. Our DSI services enable traditional organizations compete against "born digital" competitors through a strategy called reborn digital™, which analyzes and connects the organization's legacy systems, assesses its readiness for the digital age, and addresses the challenges through solutions that create a complete digital enterprise. Read more
Enterprise Asset Management
As market dynamics constantly change and operating costs fluctuate wildly, an organization's ability to transform into a 'best run business' – one that operates efficiently and adapts rapidly – is crucial to long term success.
With pressure to honour industry best-practices through PAS 55 and ISO 5500 requirements, it is critical for organizations to manage their assets in the best way possible. HCL can help in preparing your organization for these new standards and help your organization benefit from better asset utilization, cost control, resource allocation and compliance. Read more
Conventional organizations view FA function as a back office function focused on transaction processing and controlling the financial statements. However, in the changing world, organizations have started viewing FA function as a key business partner in delivering realizable value to the organization. Read more
Fusion (Integration and IoT)
Oracle has acquired BEA Systems, Inc, a leading provider of enterprise application infrastructure solutions, bringing together two companies with a common vision of a modern service-oriented architecture (SOA) infrastructure. HCL AXON is aligning itself with Oracle in its vision to add BEA products into its fusion middleware stack. The HCL AXON Integrated Center of Excellence around Oracle Fusion Middleware and BEA products will accelerate adoption and implementation of Business Process Management, SOA and Service Bus for global 2000 enterprises in the financial services, telecommunications and manufacturing industries. Read more
Human Capital management
With heightened competition and volatility becoming the new normal for business, forward-thinking organizations are gaining a strategic edge by getting more out of their most valuable asset – their people. That's why more companies today are embracing the next generation of human capital management (HCM) solutions and services.
The best of these solutions move beyond HR process automation and deliver powerful workforce management capabilities as well as new options for rewarding, retaining and recruiting employees. Companies reap rewards in the form of cost savings, greater organizational agility, and superior execution. Read more
The consumerization of IT has been driven largely by mobile technology and resultant data deluge. While consumers grabbed hold of mobile devices, making them nearly as important to daily life as the air we breathe, businesses still lag behind when it comes to utilizing mobility to drive value and deliver a personalized way of doing business. Read more
HCL is a Global Oracle Platinum partner with extensive Oracle ATG product engineering expertise and a deep understanding of Oracle ATG product functionalities. HCL’s experience runs across all versions of Oracle Commerce Products from ATG, Endeca, and Recommendations on Demand. We team with Oracle to provide joint solution development across the wide array of Oracle products, customer geographies and industry sectors. Read more
Suppy Chain management
HCL Enterprise Application Services (EAS) is in the forefront of the transformations taking place in supply chain management. For more than a decade, HCL has helped companies in a wide range of industries ensure the integrity of their supply chains with innovative, best-in-class SCM solutions.
This dedication to quality is why we built a large and knowledgeable practice based on Oracle Supply Chain Management – the market leader in SCM technology – backed by array of consulting, engineering, support, and business-processing outsourcing services. Read more