Enterprise Transformation Services
How to Define ECM Strategy for a Global Enterprise
Investing in Enterprise Content Management is an investment into the future. Therefore, it’s important that the solution you choose serves you not only today, but over the long term as well. Enterprise Content Management has been around for a while. It may have already solved certain problems for you pertaining to document management, streamlining workflows, integration with your internal applications and many more. However, some organizations are still losing billions of dollars each year because they select the wrong strategy, execution roadmap, technology or product or which is due to inadequate vendor information and evaluation processes. The most important decision for any organisation today is to identify and make the right investment. Today, ECM strategy decisions should not necessarily be ‘Reactive’ measures to address the bottom line issues such as cost reduction or process optimization but also be seen in light of ‘Proactive’ initiatives to create an alternate line of business or to increase market share by supporting online campaigns with content targeting, analytics and user profiling.
Are you facing these dilemmas with your ECM initiatives?
- How would Enterprise Content Management fit in between our ERP and MDM strategy?
- How to create our ECM strategy balancing the boardroom pressures of cost reduction, optimization and compliance?
- Which ECM product is the best for our organisation?
- How will Portal fit into our overall content strategy?
- What will be the Return on Investment?
HCL’s ECM consulting practice is well poised to bridge this gap between the organizations’ needs and ECM product offerings by providing value driven consulting services. 4As, an ECM strategy definition methodology by HCL, includes all aspects of an ECM Assessment and provides a sound business case for organizations to significantly enhance their way of making the right choice.
Tune into the Webcast where we address ways to help you formulate your overall ECM strategy!
Learn how HCL’s Integrated Social Analytics solutions help organizations create competitive advantages on a global scale
BI Practice Director
Tune in ANY TIME to this on-demand webcast to learn more about
- Delivering marketing and sales via digital brand identity management
- Delivering products and services within the digital framework
- Delivering superior customer support experience
- Delivering new ideas and inputs to create innovation and inputs to research
Click here to learn more about HCL Business Intelligence Practice or email us ets.marketing@hcl.com
HCL’s Customer On boarding Solution
Customer On-boarding Solution for financial Institutions aims to provide a single standardized platform for managing the entire end to end workflow and ensuring KYC compliance leading to reduced money-laundering risk. A few of the main challenges among Financial Services companies is too much manual intervention and inefficient processes (e.g. needing to correct mistakes or re-key data) while taking new customers on board. The proposition showcases the path to meet these challenges and automate vital Banking & Financial processes like Account Opening, Credit Card Origination, New Policy Registration, Loan Origination, New Term Deposit etc.
Customer On-Boarding is all about transforming business style by:
- Managing customer information better
- Leveraging ECM capabilities around the organizational content and legacy applications
- Enabling Cross-selling of products and services
