Skip to main content Skip to main navigation Skip to search Skip to footer

HCL - Kana Introduce Service Resolution Management (SRM) Solution "Resolution" in India for the first time

Published Date: 
Aug 03, 2005
Noida, August  3, 2005: HCL Technologies  Ltd., (“HCL”)  a leading global IT and Engineering Services provider and Kana, a leading provider of service resolution management (SRM) solutions, are jointly bringing ‘Resolution’ to India. ‘Resolution’ is a process driven customer service solution, which can reduce service costs, improve customer satisfaction and increase revenue opportunities by enabling contact center agents  to 
solve customer inquiries faster, more accurately and consistently across service channels.
Site Section: 
SIW Optimized: 
SEO Optimized: 
Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

Corporate Communication Contacts

Global Head - External Communications

Ajay Davessar
HCL Technologies Ltd.
Tel: +91-120-438 2800/ 244 1259
Email: Ajay.Davessar@hcl.com

US Contact:

Meenakshi Benjwal
Email: meenakshi.benjwal@hcl.com

Europe Contact:

Elka Ghudial
HCL Technologies Ltd.
Tel: +44 7973 567 131
Email: elka.ghudial@hcl.com

APAC & Asia Contact:

Samrat Banerjee
HCL Technologies
Tel.: +61 2 8081 5852
Mobile: +61 478 685 376
Email: samrat.banerjee@hcl.com

Corporate & India Contact:

Zulfia Nafees
HCL Technologies
Tel (Direct): +91-120-4382800
Mob: +91-9810495138
Email: zulfian@hcl.com