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HCL Appoints New Vice President to Accelerate Growth in the Nordics

Published Date: 
Feb 10, 2009
HCL Technologies Ltd. (HCL), leading global IT services provider, has appointed Liselotte Hägertz Engstam as Vice President for the Nordics as part of the company’s ongoing expansion in the region. Liselotte joins HCL from IBM and brings extensive knowledge of the services and IT markets in the Nordics and the rest of Europe. In addition to driving further growth, Liselotte will be responsible for supporting HCL customers in the region, including Nokia, which, it was announced last week (29/01/09), has selected HCL to provide global helpdesk and desktop management services.

Increases HCL focus and support for Nordic customers, including Nokia, IBS and Volvo IT

Helsinki/ Sunnyvale/ London/ Noida/ Dubai/ Sydney, Feb 10, 2009 - HCL Technologies Ltd. (HCL), leading global IT services provider, has appointed Liselotte Hägertz Engstam as Vice President for the Nordics as part of the company's ongoing expansion in the region. Liselotte joins HCL from IBM and brings extensive knowledge of the services and IT markets in the Nordics and the rest of Europe. In addition to driving further growth, Liselotte will be responsible for supporting HCL customers in the region, including Nokia, which, it was announced last week (29/01/09), has selected HCL to provide global helpdesk and desktop management services.

In this new role, Liselotte will have overall responsibility for HCL's business in the Nordics and has been tasked with devising a strategy to build on the company's rapid expansion in one of the world's most mature high tech markets, including extending HCL's existing relationships with multinational brands. Liselotte will be supported by increased focus and availability of HCL's global resources to the Nordic market. HCL will also significantly invest in developing local resources, including company premises and additional recruitment to further assist local partnerships and alliances in the region.

Liselotte brings over 20 years experience at IBM to her new role, most recently as Business Development Executive, where she was responsible for establishing major services and outsourcing initiatives. Liselotte established and led IBM's Business Transformation Outsourcing (BTO) business in the Nordics, as well as IBMs Strategy and Change Consulting Business across Europe.

"The announcement made last week that HCL is to provide a range of IT services to Nokia across its global operations is testament to the growing recognition of the value we bring to our customers. This hire is a vital part of our push to expand HCL's operations in continental Europe and ensures that the highest possible service levels can be offered to our customers, wherever they are located," said Rajeev Sawnhey, President Europe, HCL Technologies. "We are delighted to welcome Liselotte to the Nordics team and believe that her strong background leading major operating units and establishing new businesses will enable us to really excel throughout the region."

"There is great demand in the Nordic region for an IT partner that has deep technical and business insight, that can help companies improve competitiveness, as well as provide them with the required flexibility and transparency to thrive in challenging times" said Liselotte Hägertz Engstam, Vice President, Nordics, HCL Technologies. "We are already working with leading Nordic companies in the financial services, consumer goods, telecommunications and manufacturing industries, and I am looking forward to developing further the growth of HCL's business."

HCL has a number of existing customers and partners in the Nordics. HCL's expansion in the region will be achieved through further development of its current successful relationships, as well as new agreements. HCL's innovative delivery model provides significant savings and operational benefits to customers through a highly flexible, transparent and collaborative approach. Risk is shared between HCL and its customer, and payments are based on business results.

Through its 'Employee First' strategy, which focuses the company's delivery approach on its employees, HCL has created an organisation where everyone contributes to increase business value for its customers. Harvard Business School uses HCL's 'Employee First' strategy as a case study of an innovative company with modern leadership.

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