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HCL Announces Infrastructure Management Outsourcing Contract with Hercules

Published Date: 
Oct 04, 2007
Sunnyvale/Noida, October 4th, 2007 – HCL Technologies Ltd. (HCL), the global IT services provider, has entered into a multi-year, multi-regional contract with Hercules Incorporated, a leading manufacturer and marketer of specialty chemicals. The scale of engagement includes end to end IT infrastructure management across datacenter, network, IT security, desktop and help desk services.
HCL Technologies Ltd. (HCL), the global IT services provider, has entered into a multi-year, multi-regional contract with Hercules Incorporated, a leading manufacturer and marketer of specialty chemicals. The scale of engagement includes end to end IT infrastructure management across datacenter, network, IT security, desktop and help desk services.

HCL has already completed the first phase of transitioning certain IT operations and is currently managing the majority of LIVE operations of Hercules' IT Infrastructure in the US. The transition of additional infrastructure support in Europe will be completed within the next month. Following the transition period, the collaborative co-sourcing arrangement is planned to comprise approximately 60% offshore and 40% on-site work distribution to help ensure 24x7 availability of Hercules' IT operations.

Anne Schumann, VP, Information Technology, Hercules, stated: "We selected HCL on the basis of its depth and breadth of experience with global customers, its partnership approach and the long-term flexibility of its engagement models. This partnership will enhance Hercules' capabilities in global sourcing, enable reduction in costs and improve our agility and scalability as we grow and enhance our position as a global leader in specialty chemical products."

Anant Gupta, COO, HCL Technologies (Infrastructure Service Division), said: "We have a unique approach to IT Infrastructure Management service delivery that offers our customers enhanced value in the short term as well as over the life of the relationship. By remaining focused on our vision for transformational relationships with customers, we have been able to provide significant benefit beyond cost arbitrage to our customers. We are excited about the value we can jointly create in this relationship and are committed towards enabling Hercules to further accelerate its business growth"

HCL pioneered the concept of Remote Infrastructure Management (RIM) with a co-sourcing model of engagement, which has added substantial value to customers including Fortune 500 and Global 2000 enterprises. HCL created a new uncontested market space which today has become a leading trend. HCL is widely acknowledged as a pioneer and a leader in global delivery of infrastructure management. The company was cited as a leader in Forrester Wave TM, Global IT Infrastructure Outsourcing Q2, 2007 and was ranked No.1 'Specialty Offshore Infrastructure Services Provider' by NeoIT and 'Managing Offshore' magazine. HCL has also been ranked as the World No.2 in IT Infrastructure Services by Global Services 100 Survey. The company services 11 G100 customers and 30+ G 500 customers.

Hercules (NYSE:HPC), established in 1912, produces and markets specialty chemicals used in making a variety of products for home, office, and industrial markets. The company has 13 research and development laboratories and 33 major plants strategically located throughout the world.

About HCL ISD

HCL ISD is a leading IT services company (known and registered as HCL Comnet in the Indian market and a subsidiary of HCL Technologies Ltd.). A focused player in the IT services arena, HCL ISD seeks to provide simplified infrastructure solutions through delivering high-performance management services for complex, distributed infrastructure environments encompassing the Internet, Client and legacy based infrastructures. HCL ISD addresses the growing demand for the cost-effective management of technology infrastructure across geographically dispersed locations. With a mission to develop innovative solutions for enterprises worldwide, the company has developed a unique model for Remote IT infrastructure management that enables customer organizations to achieve superior infrastructure performance and significantly reduced costs through a global delivery model. For more information, please visit www.hclisd.com

About HCL Technologies Ltd

HCL Technologies is one of India's leading global IT Services companies, providing software-led IT solutions, remote infrastructure management services and BPO. Having made a foray into the global IT landscape in 1999 after its IPO, HCL Technologies focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 17 countries to deliver solutions across select verticals including Financial Services, Retail & Consumer, Life Sciences & Healthcare, Hi-Tech & Manufacturing, Aerospace and Automotive, Telecom and Media & Entertainment (M&E). For the year ended 30th June 2007, HCL Technologies, along with its subsidiaries, had revenues of US$ 1.4 billion (Rs. 6034 crores) and employed 42,000 professionals. For more information, please visit www.hcltech.com

About HCL Enterprise

HCL Enterprise is a leading Global Technology and IT enterprise that comprises two companies listed in India - HCL Technologies & HCL Infosystems. The 3-decade-old enterprise, founded in 1976, is one of India's original IT garage start-ups. Its range of offerings spans Product Engineering, Custom & Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. The HCL team comprises approximately 45,000 professionals of diverse nationalities, who operate from 17 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.in

Forward Looking Statements

Certain statements in this release are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies/ entities in which we have made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. The company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the company.

Other product or service names mentioned herein are the trademarks of their respective owners

For further Queries/Details Pls Contact:

Zulfia Nafees | Internal Communications
HCL Infrastructure Service Division
Email: zulfian@hcl.in
Phone: +91 9810495138

Rikhil Seth
Genesis-Burson-Mursteller
E-mail: rikhil.seth@bm.com
Phone: +91 9810647600

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