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Wyoming, Colorado , Arizona and North Dakota to Modernize Unemployment Insurance Services

Published Date: 
Sep 25, 2013
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Sunnyvale, CA– September 25, 2013 — HCL America Inc (HCLA), a fully owned subsidiary of leading global IT services company HCL Technologies Ltd., announced today that it has won a multi-year, multi-million dollar deal with the WyCAN Consortium, a group of states including Arizona, Colorado, North Dakota and Wyoming. HCLA will enable WyCAN to significantly improve services for its Unemployment Insurance (UI) modernization program, which is one of the largest such programs in the US providing critical income to millions of unemployed Americans.

HCLA was selected through a highly competitive process where it demonstrated its unique and effective managed cloud-as-a-service solution called iGOVERN®. HCL’s solution expertise will be used to deliver and support WYCAN’s unemployment insurance (UI) tax and benefit systems and transform it into an integrated claimant and employer focused, self assisted service channel.

"Modernizing our outdated technology systems is a necessary and critical step forward if we are to effectively deliver timely and reliable services to Colorado’s business community and those receiving unemployment benefits" said Ellen Golombek, Executive Director of the Colorado Department of Labor and Employment.

The deal will give the consortium states a configurable, intuitive Government-to-Citizen (G2C) system aimed at consolidating and replacing existing legacy systems to allow easier adaptation to changing legislation. This means superior services for the claimant, employers and UI staff by improving collaboration with other Department of Labor(DOL) agencies.

Kristin Russell, Secretary of Technology and Chief Information Officer for the State of Colorado, said, “The public sector is in the midst of a radical transformation in the way its business gets done and technology is playing a pivotal role in enabling this wave of change.”

“We are very excited to have been chosen by WyCAN and are looking forward to making a difference in the way government organizations are operating and helping them leverage new technology solutions to provide better services to its citizens,” said Todd Crandall, Executive Vice President of Public Services and Emerging Industries, HCL America.

HCLA’s vision for iGOVERN® Unemployment Insurance is grounded in the fundamental understanding of the critical role UI organizations play at the federal, state, and local economies. HCL’s iGOVERN® Unemployment Insurance Solution is a completely integrated UI tax, benefits and appeal cloud based, SaaS system that can be readily configured and customized to modernize the Unemployment Insurance Program of any state and/or consortium of states. Each of these modules can be deployed independently or as part of the full solution suite. For more about the solution, please visit - http://www.hcltech.com/government

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