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Rail

HCL EAS has demonstrated success in solving common rail industry requirements such as workforce management, maintenance and customer relationship management. HCL EAS has developed pre-configured enhancements for complex industry business processes such a crew bid and award and crew assignment to train routes and maintenance orders. The rail industry faces more challenges as fuel costs slowly drive freight and passengers out of private vehicles:

  • Increasing levels of competition
  • Rising customer expectations
  • Mounting costs, uncertainty in fuel costs
  • Lack of historical investment in rail fleets and their maintenance
  • New and more stringent legislation e.g. emissions monitoring
  • Increasing health & safety requirements
  • Environmental responsibility
  • Globally de-regulation and privatization / many larger operators are still quasi-public sector organizations
  • Consolidation, acquisitions and mergers

HCL EAS has completed go-lives for over thirty rail organizations delivering real and measurable benefits including:

  • Increased asset utilization
  • Improved customer relationship management
  • More efficient order to cash
  • Enabling effective and efficient workforces
  • Improved operational performance

HCL EAS's services and expertise in this sector includes:

  • Logistics and transportation management
  • Customer relationship and loyalty management
  • Asset management for linear, static and mobile assets
  • Maintenance, repair and overhaul of complex rolling stocks and locomotives (iMRO)
  • Workforce management and Human Capital Management
  • Performance management and analytics
  • Fuel management solutions
  • Supply chain optimization
  • Integrated business solutions (ERP)
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.