Renew Eco System
Our stakeholder engagement reaffirmed our belief that environment and community are interdependent and we must operate responsibly to manage our scarce resources for the future. In continuation with this belief, we drafted our Responsible Operations guidelines and revisited the environment targets including the materiality issues during FY 2012.
Based on regular inputs from various stakeholders, and analyzes of our product services we continue to focus on our materiality parameters mentioned in the table below. We have taken into consideration the audited comments of last year for prioritizing the parameters.
Significance is the measure of 2 parameters-
(1) Importance to stakeholders
(2) Importance to HCLT's business
While we work towards environmental certifications and continue to invest in systems that increase our operational efficiencies, we believe that certain work and environmental issues are non-negotiable. These include safe and comfortable work-environment for employees, water and indoor air quality, waste disposal from the facilities, reduction in employee travel and preventive health-care for employees. The environment certifications and resources management are primarily focused on facilities that are company-owned and house 2000+ employees.
However, Responsible Operations guidelines are implemented in every location across the globe and are in-line with managing the material issues which are of high and medium significance to us:
- We operate from distributed office facilities which necessitates an approach to achieving environmental targets in a balanced and incremental manner.
- Our necessity to educate and empower supply-chain community including security, housekeeping, cafeteria, transport and other support staff in managing the environment goals.
- Our efforts to promote and sustain green operations being limited by the unavailability of power from the National Grid which is the primary source of power for all our India-based facilities. This shortage of power has increased our dependency on Diesel Generator sets (DG).
- We cater to a large global customer base and hence International travel by employees is a business requirement and cannot be avoided totally.
- We have also analyzed benchmarked reports of Information and Communication Technology (ICT) industry to understand the required environmental targets for the industry.
Our sustainability auditors had highlighted some key areas to focus such as monitoring employee incident rate, training for supply-chain community on human rights and Facilities Management, installing measurement equipment for water usage, introducing integrated waste management and including monitoring paper consumption in our Responsible Operations priorities. Our Responsible Operations approach also includes identifying challenges and opportunities that we need to manage in the next few years.
Details on what we implemented under Responsible Operations this year and the framework’s direct connect with materiality parameters that are of high and medium significance to us are provided under the ‘Improvising’, ‘Improving’ and ‘Investing’ topics of this section.