Success Stories
E-commerce and Sourcing - Automate the order management process & web enable it
Customer
One of the world’s largest apparel company with a history of over 100 years and brands that reach a variety of consumer segments across various retail channels
- The rapid expansion of VF image wear through M & A had resulted in inheriting the systems of the various companies it acquired,
- The e-commerce presence was fragmented & had very low penetration
- In absence of website scalable solution significant, recurring delays and costs during accounts acquisition
- Inability to cross/up sell to customers buying only uniforms
- Website not tightly integrated to back order management leading to manual work, inefficient Inventory Mgt & Low Productivity
- MOJO was built with the goals of new, flexible, open platform to allow e-commerce order entry to all customers
- The solution encompassed the entire order management process
- The Inventory Management module additionally enabled tracking of materials between locations using Bar Code Scanners.
- Some features of the system were:
- Single core engine for processing transactions of all customers
- Integrated content management solution that allows users to change the branding and content through just data setup.
- Tight integration with back-end order management system that takes benefit of flexible account, pricing, carriers, freight and other setup
- Top Line Benefits
- Expanding the services offered
- Enabling cross and up- selling
- Opening up B2B2C model
- E-commerce engine for growth (Currently, the website generates approximately 200K USD of sales per day)
- Bottom Line Benefits
- Reduced running costs by 50%
- Lowered manpower costs
- Recurring costs reduced to a fraction
- Faster Inventory turnaround
- Improved productivity
