HCL's Next Generation eCommerce/eBusiness IT services and technology
HCL provides Full lifecycle IT services for eCommerce and eBusiness to address supply side and buy side needs of retailers and consumer product manufacturers. Our eCommerce CoE has capabilities in providing SOA based integrated back end eBusiness solutions, Web 2.0 technologies and creating a multichannel buying experience through a robust Multichannel framework.
HCL competencies in rich Internet application development & assurance, user experience design, web content management, packaged enterprise applications, enterprise application integration& SOA has helped retailers and consumer product manufacturers in leveraging Next Generation eCommerce and eBusiness technologies.
HCL's eCommerce Service Range:
- eCommerce Functional components: Order Management, Catalog Transaction Reporting, Business Intelligence
- B2C: Personalization, Live Chat, Community, email Marketing Social Networking
- B2B: Collaboration, Product Information Management, Customer Web Store, Promotions Management
- Design & Blue Print, Application Development & Integration, Application Management, Automation & Performance Testing, Application Deployment, Application Porting & Migration
- User Interface & Web site Response time optimization Infrastructure: 24x7 support, Managed hosting services, PCI compliance
Alliances and Partnerships: Microsoft, Sterling Commerce, Elastic Path, TIBCO, Manhattan Associates, Oracle
Related Information: Oracle eBusiness, Enterprise Content Management, MultiChannel Retailing for Cross-Channel Shoppers, B2B and B2C web-based contract management solution, Supply Chain Management
Success Stories: Optimize and enhance the ecommerce application, E-commerce and Sourcing - Automate the order management process & web enable it
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