Success Stories
Workforce Management-Developed a new workforce management System
Customer
Part of a Hong Kong conglomerate operating over 6,200 retail stores from health and beauty, luxury perfumeries and cosmetics to food, electronics, fine wine and airport retail outlets.
- To capture the basic information of employees in the store (full time or part time)
- Prepare roster information (pre-schedule period and actual working period)
- To capture schedule description by the means of duty types and defining user-defined shifts and calculate annual leave schedule (full / part time)
- To calculate over time and outstanding leave balance based on employee type
- For easy accessibility on Intranet to store manager/HR manager
HCL’s Solution
HCL developed an application, which supported the following functionalities:
- It helps in preparing a roster for each employee one week in advance by the store instructor
- It provides the functionality of online reports for roster planned, holiday summary, OT calculations to both HR and store manager
- It also helps the HR management system to get the employees details store wise
- Easy maintenance of employee attendance and helps to generate payroll based on actual working period (track down to hourly basis), their OTs, leaves.
- Availability of planned information for individual employee in advance for a week store by store.
- Accurate calculations of actual work done by employee at the store removed human errors
