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Success Stories

POS (kiosk and portable devices)

Customer
A leading maker of automatic teller machines (ATMs), and other retail and financial electronics such as point-of-sale (POS) terminals and bar code scanners

Area of Engagement:
Point of Sale–
  • POS Support
  • Electronic Shelf Labels
  • Checkout Solutions
  • Device Driver Development
  • Advanced Merchandising
  • Back-office Application
  • Re-engineering
  • Electronic Funds Transfer
The Challenge
  • Reverse Engineering – Moving from Data Driven Business to Business Driven Data flow
  • POS printer drivers developed & released to NCR customers
  • Shelf Labeling system successfully ported from Win NT to AIX for “Stop & shop” demo
  • Professional services for product support
  • POS system implementation and support at different customers
Value Delivered
  • Reduction in cost of professional services & product R & D to end customers
  • Availability of a pool of Retail resources on multiple NCR products providing integration capabilities on NCR products
  • NCR Technical Support Overheads such as Quality, Project Management and Systems Administration transferred to HCLT

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