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MyStore Dashboard - Streamline store operations with real-time monitoring

Solution Overview

HCL’s MyStore Dashboard, one of the solutions under the service line, provides real-time IT, business monitoring capability and actionable information for the store management team.

The IT dashboard monitors the health of all the IT assets included PoS peripherals, PoS terminals, servers, applications, LAN/WAN, wireless devices and interfaces. This reduces the business disruption attributed to IT infrastructure failure.

In addition, HCL’s MyStore Dashboard for retailers provides real time information on:

  • Business Alerts on exceptions in day-to-day store operations
  • Running information to track the performance of the store
  • Store’s business KPIs enables strategic decisions/actions and achievement of business goals/targets
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