The Situation today
The retail industry has seen drastic changes in the past couple of decades with a dramatic shift in the way customers shop and interact with the retailers. As consumption patterns change, the industry as a whole is constantly trying to find opportunities for growth by reaching out to the new-markets by innovating to meet local demands. Today retailers are compelled to be where their customers are with the help of innovative strategies, advanced technologies and operations excellence.
The retailer of today will have to fully engage with the customer across channels, tap into new geographies and unlock value with operational excellence. To accomplish this, retailers will need a partner that can contribute across the value chain by sharing KPIs and a strategic vision of the organization.
How Can HCL Help You?
HCL provides consulting services to global Retail and CPG players in enterprise applications with offerings such as global ERP, application maintenance and support, digital transformation, e-Commerce and Omni-channel, enterprise performance management and analytics, enterprise asset management, and human capital management. Customers can leverage our expertise in the following areas:
HCL provides transformation solutions, helping customers’ resolve business problems through the effective use of IT. We have solutions across the following areas:
Why should you consider HCL?
HCL’s comprehensive stack of IT solution stack experience across the retail value chain helps us deliver game-changing industry solutions that can optimize and transform your business.
The Practice has SME’s in merchandising, SCM, stores, sales, CRM, TPM, manufacturing & operations, e-commerce and other areas in CPG & retail value chain with real world experience from top retailers, manufacturers, distributors and other domain related service providers.