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Rajbir

Rajbir Singh: Heads Customer Centric Solutions Group
Customer Centric Transformation Principal, Heads Customer Centric Solutions GroupHCL Technologies
  • Rajbir Singh Is a Customer Centric Transformation Principal and Heads Customer Centric Solutions Group at HCL.
  • Rajbir has helped many Insurance, Banking, Media and Telecom clients improve customer experience and CRM capabilities and provided significant benefits.
  • Rajbir won MAD-JAM Innovation award for CE transformation of Client On Boarding processes and applications.
  • In addition Customer Experience and Customer Centric Transformation, he has worked across BPR, E-business Strategy, IT Strategy, Change Management and Business Strategy engagements. He has worked with customers in US, UK, India and West Asia.
  • Rajbir’s other interest areas are Innovation and Complexity Management.
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