Reverse Engineering and Application Support for POS (kiosk and portable devices)
Published Date:
Aug 03, 2011 Customer
A leading maker of automatic teller machines (ATMs), and other retail and financial electronics such as point-of-sale (POS) terminals and bar code scanners.
Area of Engagement:
Point of Sale–
- POS Support
- Electronic Shelf Labels
- Checkout Solutions
- Device Driver Development
- Advanced Merchandising
- Back-office Application
- Re-engineering
- Electronic Funds Transfer
The Challenge
- Reverse Engineering – Moving from Data Driven Business to Business Driven Data flow
- POS printer drivers developed & released to client's customers
- Shelf Labeling system successfully ported from Win NT to AIX for “Stop & shop” demo
- Professional services for product support
- POS system implementation and support at different customers
Value Delivered
- Reduction in cost of professional services & product R & D to end customers
- Availability of a pool of Retail resources on multiple products providing integration capabilities on products
- Technical Support Overheads such as Quality, Project Management and Systems Administration transferred to HCL Technologies
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