Sourcing - Developed a system to integrate vendors in the supply chain for better visibility in PLC

Customer

A dynamic Indian Retail giant engaged in the retailing business operational across India

The Challenge

• Client’s current system was not able to track, identify and retrieve PO’s by vendors
• Status of an order could not be assessed
• Delivery date slippage leading to stocks-outs or over stocking
• Sourcing problems also impacted quality teams checking routine during mfg cycle
• No access to stock volumes across chains across India-leading to wrong sourcing decisions

HCL’s Solution

• Identify all entities involved in the Supply Chain
• Differentiate key business from moderate (revenue basis)-prioritize sourcing
• Integrate vendors into clients sourcing process
• Reengineer processes to shorten PO Lifecycle
• Set in Vendor Collaboration
• Establish visibility in the PLC

Value Delivered

• PO generation & placing cut from 3 to 1 day
• Vendor response time on order acknowledgement reduced from 7 to 2 days
• Online Vendor Request for Change in delivery date is accomplished within 2 days from 7 days
• Achieved stable OTIF levels of 97%
• Vendor-Vendor collaboration resulted in 100% delivery (Time & Qty) from tier 2 vendors

• Business Transformation
• Enterprise Transformation Services
• Retail & Consumer