Infrastructure Management

Customer
A Fortune 50 healthcare and pharmaceuticals company.

The Challenges

• 24x7 monitoring of over 8000 HIDS, 100 firewalls and 100 IDS
• Geographic spread: across four continents
• Heterogeneous technologies for monitoring and correlation
• Free up current resources from the 24X7 batch monitoring for other strategic and business critical roles
• To carry out periodic vulnerability assessment for the critical assets

HCL’s Solution

• 24x7x365 monitoring of HIDS, firewall and NIDS through HCL’s SOC over secure channel
• NIDS tuning and signature updates
• Escalating any malicious activity / deviations as per the escalation matrix
• Real time reporting
• Conducting periodic vulnerability assessment
• Incidence Management
• Configuration management and real time SLA tracking

Value Delivered

• Over 8200 security devices consisting of
• Firewall (Cisco, CheckPoint)
• NIDS (Cisco, ISS, Snort)
• HIDS (Cisco)
• Vulnerability assessment for over 40,000 device
• Heterogeneous technologies used for correlation ACID, Netforensics, VMS.