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CRM Partners

CRM partners in innovation

HCL maintains strong partnerships with leading CRM vendors, enabling our clients to benefit from trusted expertise and insights.

Salesforce.com

Established in 2010, HCL’s salesforce.com practice today totals 350 consultants, including over 300 SFDC-certified professionals. Our global team has completed over 70 successful engagements for Fortune 500 customers. With a focus on strong delivery expertise, integrated global delivery and tools designed to achieve consistent, repeatable results, our expertise spans the full salesforce.com product portfolio, including Sales, Service and Marketing Cloud, as well as custom application development on the Salesforce1 Platform.

SAP

With more than 300 consultants and 17 years of experience, HCL has developed a full range of award-winning SAP CRM capabilities backed by thought leaders, architects and a highly experienced team. HCL brings deep vertical experience in developing innovative solutions across industries, including life sciences, the public sector, manufacturing and high tech, and logistics. Our best practices, accelerators and innovative solutions help you implement CXM/CRM systems with more efficiency. SAP CRM applications will help you make your business more customer centric with reduced time, effort and cost.

Oracle

As an Oracle Platinum Partner, HCL is a leader in providing world-class CRM solutions. We have hundreds of certified consultants around the world with extensive expertise in Oracle’s Siebel CRM, CRM On Demand, CX Cloud and Fusion CRM. Multiple dedicated Centers of Excellence help ensure that HCL stays on the cutting edge of solution development while tools such as a custom-built 5s Fusion migration toolkit and test-case repository ensure rapid and methodical deployment.

Microsoft Dynamics

An award-winning Microsoft Dynamics CRM Gold Certified partner, our Dynamics CRM practice specializes in helping clients maximize their Microsoft investment through hybrid deployment models based on the Dynamics CRM Online public cloud, on-premise customer-hosted options, partner-hosted private clouds and partner-hosted managed services. With more than 300 global consultants and dedicated Centers of Excellence, HCL specializes in extending Dynamics CRM through Microsoft Azure and native mobility functionality, and is an experienced provider of sales, closed-loop marketing, digital marketing, customer service, self-service portals, mobility solutions and domain-specific Extended CRM solutions.

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