What is service automation? | HCLTech

What is service automation?

Short Description
Service automation is the process of integrating all domain and functionality tools into various automation layers in order to have unified interface for all workflows. It is the process of automating events, processes, tasks and business functions.
 
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10 second read
Publish Date
10 second read
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Service automation is the process of integrating all domain and functionality tools into various automation layers in order to have unified interface for all workflows. It is the process of automating events, processes, tasks and business functions. Service automation helps in achieving multi-dimensional visibility into businesses and helps in streamlining the service process.

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