Skip to main content Skip to main navigation Skip to search Skip to footer

Unified Communications

HCL has more than 15 years of experience in unified communications engineering, and has a partnership with two of the top three unified communications providers. We provide end-to-end solutions for various devices including, desktop, mobile, VoIP devices, tablets, PBX / soft switches, enterprise routers, and switches. The areas of application include call control, IVR, CTI apps, voicemail, IM / Presence, Web conferencing, cloud / virtualization, contact center, CEBP, NMS / OSS, and fixed mobile convergence.

HCL has classified its expertise in unified communications as follows:

Voice

  • Sustenance and enhancement of TDM PBXs, IP-PBXs, IPphones/digital phones
  • C2I of VoIP emergency phone and low cost phones
  • Auto attendant application server development using Voice XML
  • Interoperability testing
  • Voice mail system / IVR systems

Video

  • Scalable Video Coding (SVC)
  • Audio/Web conference solution development
  • H323 video conference solution development
  • H264 HD video collaboration testing

Cloud / Virtualization

  • Performance characterization of virtualized applications
  • Communication as a Service
  • Network provisioning
  • Test automation

Mobility

  • SIP DECT Integration
  • IMS/TTCN3 conformance
  • SMS based mass notification
  • Mobile extension
  • Audio /Video SIP client on Android
  • UC client framework
  • Mobile browser access to enterprise applications

Collaboration

  • MS Lync / OCS integration plug-Ins
  • Unified messaging
  • SIMPLE/XMPP protocols
  • IM federation
  • Direct SIP integration with MS Lync
  • Integration with social networking sites

HCL's telecom and networking engineering services' skill sets are as follows:

  • Communication platforms: TDM PBX, IP PBX, soft switches, and asterisk call manager.
  • Operating systems: Linux, Windows, uClinux, Proprietary Linux, VxWorks, and Android
  • Chipsets/DSP: Texas Instruments, Analog Devices, Sitel, PowerPC, and Motorola 68K
  • Devices: Analog phones, digital phones, SIP Phones, H.323 Phones,  soft phones, and Android smart phones
  • Applications: Voice mail, JBOSS application server, CTI applications, Clearcase, Tornado, and automatic call generator
  • Protocols / standards: SIP, H.323, proprietary protocols, QSIG, DPNSS, TAPI, CSTA, IPv4, IPv6, DECT, H.263, and H.264.

What We’ve Done For Others

  • For a European global telecom OEM, HCL was involved in the development and testing of a 3GPP GUP compliant user profile provisioning system for an IMS environment.
SIW Optimized: 
SEO Optimized: 
Site Section: 
Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.