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Touchstone

HCL’s own IP TOUCHSTONE initiates all types of transformation initiative in any organization. It measures and benchmarks all important metrics and sets the area and direction of transformation. TOUCHSTONE is a platform independent , web-based IP which can capture data from multiple systems and calculate important process KPIs to report them. The KPIs are defined as per the globally accepted Supply Chain Council  definitions (SCOR, DCOR, CCOR) It also has a repository of Industry Benchmark values  sourced from APQC (American Productivity and Quality Center) for various micro-verticals within Manufacturing. The KPIs can be benchmarked against industry to showcase whether the processes are in leader category or laggards category and establish the direction of transformation.

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.