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Hospitality Solutions

As an extra initiative in helping our customers evolve with the growing trends and competition in the market, HCL has been recognizing the need to develop solutions which can be of benefit for the hotel customers and hence help improve the RevPAR and Occupancy rates.

HCL offers solutions to address the changing business environment for the travel and hospitality industry. It has helped clients achieve the prime need higher operational efficiencies and greater Customer satisfaction. They include:
 
  • Event Management Solution: One stop solution for event management activities with functionality covering pre-event, during event and post- event related activities... Read More
  • Content Extension Solution: With customers becoming more demanding there is a need for the travel suppliers to be available with their services any time anywhere. Content Extension through Kiosks can not only help add another source of revenue but also save costs & provide better experience to the customer... Read More
  • Customer Visibility Solution: The solution provides a single dashboard view of the Travel customers to the travel companies. The functionality captures CRM & Loyalty aspects along with a strategic angle... Read More
  • Mobility Solutions: With increasing usage of Mobile considering the convenience & choice provided to the customer the Mobility Solution Framework has the following key features - bookings & reservations, entertainment services, payments, internet connectivity, staff service enhancement, loyalty to name a few... Read More
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What Customers Say

"HCL has built a solid reputation of providing industry-leading IT application and infrastructure services. Given their commitment to the transportation and logistics industry, willingness to invest in our success, and unwavering commitment to excellence, HCL was the right choice"
- Senior Vice President and CIO, a leading 3PL company

“I know we asked the HCL team to do this extra work which was not part of any official project or SOW and you just got it done for us.. I can’t tell you how much I appreciate this kind of gesture.. you could have pushed back and said ‘we are too busy with other things’ or got into a cost discussion (which would not have been unreasonable as it is extra work) but you did not, and also made several revisions at my request,  to ensure the new menu views are perfect..  so hat’s off to you for accommodating this, in the midst of trying to keep to all the other deadlines.. Its all hugely appreciated and simply once more, reconfirms why HCL is such a great team to work with.. HCL just continues to surpass customer expectations.. the work they are doing right now is phenomenal”
- Vice President, Revenue Management, leading hospitality chain