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Enterprise Mobility for Logistics Service Providers

The Situation Today

Transportation and Logistics companies are constantly trying to identify new ways to remain competitive in an industry driven by high fuel prices, government regulations and increased customer demands. The need to deal with internal and external pressures demands a greater degree of transparency and real- time operational visibility across freight, warehouse and transportation management systems. A wireless infrastructure is fast becoming a necessity in order to respond to increased pressures created by the complex dynamic environment in which Logistic Service Providers (LSPs) operate today. There is a need to create an enterprise level mobile strategy that can completely harmonize with networks, platforms and processes.

Some of the key challenges that LSPs face today lie in:

  • Enabling real-time visibility across operations and the enterprise
  • Streamlining workflows across the supply chain
  • Optimizing operations through greater asset utilization
  • Enhancing customer service
  • Improving labor productivity

How HCL Can Help

HCL’s Enterprise Mobility Platform offers logistics companies with an integrated, holistic, enterprise-wide mobility strategy. Through a business process-led solution framework, HCL helps strategize, standardize and execute an enterprise-wide mobility program. It helps integrate multiple platforms, while providing the required visibility and agility to meet security standards and satisfy customers through a transparent and smooth experience.

HCL’s Enterprise Mobility Platform provides:

  • Increased visibility into existing processes
  • Real-time information on resources, fleets, delivery of shipments, and more
  • Exception and workflow alerts for taking effective and immediate business decisions/directions

What You Can Expect

HCL has built a complete framework for assessment, KPIs, tools, and accelerators that can deliver business benefits in the shortest time period, across warehouse, transportation and other logistics management systems. Through a collaborative approach, we can help identify, develop and deliver integrated mobile solutions across potential processes, which can be mobile enabled.

HCL’s Enterprise Mobility Platform services include:

Mobile Assessment

•    Landscape evaluation

•    Collaborative exploratory exercise to map potential areas and create a strategy   blueprint

  • Business requirements understanding

Development and Implementation

  • Development of mobile solutions
  • Testing and certification
  • Training users
  • Mobile roll-out

Managed Applications

  • Maintenance and support of applications and platforms
  • Enhancements
  • Upgrades

Partnering with HCL can help you leverage:

  • A business process-led approach which helps you gain complete operational visibility across the enterprise
  • A mature and well developed Mobility practice with architects working on cutting edge mobile technology
  • A platform-based approach built on open standards, providing an easy path to enterprise level adoption

What We’ve Done For others

HCL works with leading LSPs across the globe, delivering innovative mobile strategies and implementation solutions across their enterprises. Partnering with us has helped customers gain:

  •  20-25% improvement in operational efficiency through mobile enablement of key processes in fleet management and warehouse management operations, through vehicle assignment and track & trace
  • 20% improvement in On Time Delivery Performance through automated warehouse inventory management, and picking and packing processes
  • Close to 15-20% improvement in Ship to Invoice time in freight management operations
  • 15-20% enhanced visibility across the shipment lifecycle, enabling effective decision making during critical and emergency situations
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

What Customers Say

"HCL has built a solid reputation of providing industry-leading IT application and infrastructure services. Given their commitment to the transportation and logistics industry, willingness to invest in our success, and unwavering commitment to excellence, HCL was the right choice"
- Senior Vice President and CIO, a leading 3PL company

“I know we asked the HCL team to do this extra work which was not part of any official project or SOW and you just got it done for us.. I can’t tell you how much I appreciate this kind of gesture.. you could have pushed back and said ‘we are too busy with other things’ or got into a cost discussion (which would not have been unreasonable as it is extra work) but you did not, and also made several revisions at my request,  to ensure the new menu views are perfect..  so hat’s off to you for accommodating this, in the midst of trying to keep to all the other deadlines.. Its all hugely appreciated and simply once more, reconfirms why HCL is such a great team to work with.. HCL just continues to surpass customer expectations.. the work they are doing right now is phenomenal”
- Vice President, Revenue Management, leading hospitality chain