"HCL has built a solid reputation of providing industry-leading IT application and infrastructure services. Given their commitment to the transportation and logistics industry, willingness to invest in our success, and unwavering commitment to excellence, HCL was the right choice"
- Senior Vice President and CIO, a leading 3PL company
Mobility Solutions
With increasing usage of Mobile considering the convenience & choice provided to the customer the Mobility Solution Framework has the following key features - bookings & reservations, entertainment services, payments, internet connectivity, staff service enhancement, loyalty to name a few.
Solution
- Reservation & Booking for room, spa, golf, restaurant etc
- Confirmation via SMS
- Mobile Check-in
- Entertainment services through mobile
- Internet access on Mobile
- Find out local , weather information
- Personalized marketing & promotions
- Payments through mobile
Benefits
- Extended customer choice
- Reduction in cost of acquisition of channels
- Faster and convenient channel of requesting/availing of travel services
- New revenue opportunities & improved operational efficiency
- Personalized content for the traveler