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Mobility Solutions

With increasing usage of Mobile considering the convenience & choice provided to the customer the Mobility Solution Framework has the following key features - bookings & reservations, entertainment services, payments, internet connectivity, staff service enhancement, loyalty to name a few.

Solution

  • Reservation & Booking for room, spa, golf, restaurant etc
  • Confirmation via SMS
  • Mobile Check-in
  • Entertainment services through mobile
  • Internet access on Mobile
  • Find out local , weather information
  • Personalized marketing & promotions
  • Payments through mobile

Benefits

  • Extended customer choice
  • Reduction in cost of acquisition of channels
  • Faster and convenient channel of requesting/availing of travel services
  • New revenue opportunities & improved operational efficiency
  • Personalized content for the traveler

What Customers say

"HCL has built a solid reputation of providing industry-leading IT application and infrastructure services. Given their commitment to the transportation and logistics industry, willingness to invest in our success, and unwavering commitment to excellence, HCL was the right choice"
- Senior Vice President and CIO, a leading 3PL company

“I know we asked the HCL team to do this extra work which was not part of any official project or SOW and you just got it done for us.. I can’t tell you how much I appreciate this kind of gesture.. you could have pushed back and said ‘we are too busy with other things’ or got into a cost discussion (which would not have been unreasonable as it is extra work) but you did not, and also made several revisions at my request,  to ensure the new menu views are perfect..  so hat’s off to you for accommodating this, in the midst of trying to keep to all the other deadlines.. Its all hugely appreciated and simply once more, reconfirms why HCL is such a great team to work with.. HCL just continues to surpass customer expectations.. the work they are doing right now is phenomenal”
- Vice President, Revenue Management, leading hospitality chain