Success Stories
Fleet Management System
CustomerA leading waste management and environment services company in Australia
Area of Engagement- Design, development, implementation and maintenance of an efficient and scalable fleet management and job scheduling system
- Replace the existing paper based job assignment/dispatch
- Implement the voice and data communications infrastructure in trucks to facilitate job-dispatch
- Capture customer signature electronically and automate the data entry inside trucks
- Provide geographical mapping and route analysis capabilities
- Replace aging radio based communication between truck and base station
- The solution being developed by HCL will use collaboration of diverse technologies like CDMA, WiFi (communications), embedded systems, GIS/GPS, Touch screen In-vehicle systems, Text to speech, CANbus etc.
- The communication between the existing systems with the proposed system would be based on Java Message Service
- A browser based interface was utilised for job dispatching, real time tracking, map rendering and drag and drop job assignments.
- The following were the salient features of the solution:
- Job Dispatches
- Updating of Job Status from Truck to Database via Wireless Communication
- Ad-hoc assignment of Job to Truck using Wireless Communication
- Provision of Web Portal applications to perform Job Dispatching
- Monitoring of Job and Truck activities
- Provision of Geographic Interface in Portal Application to perform GUI-based Job Allocation (Using Drag and Drop)
- Historical and Run-time reports
- Reduce Administrative Costs
- Improve Operational Efficiency
- Improve Customer Service
- Replace ageing 2-way radio infrastructure
- Competitive advantage/Catch up
- Establish infrastructure for future process automation
