Success Stories

Enterprise-wide application for a river logistics company in the US

The largest inland river logistics company in the US operating in South, South East USA and South America providing transportation, logistics and fleet management services

• Design & development of streamlined enterprise wide system, catering to business needs

• Inaccurate revenue invoicing due to incomplete barge information
• Inability to report accurate barge status(s) and boat positions to customers
• Different departments had localized systems and therefore company decisions were taken on the basis of different sets of information available
• Inflexibility to changing markets and changing business needs
• Inaccuracy of existing data due to data duplicity
• High IT maintenance costs due to scattered systems

• An enterprise wide tool (IBIS) was implemented to enable all the departments to work out of a common set of information.
• Web based solution was built to phase out all legacy systems (LINC and UNISYS)
• Automated Barge Tracking and Boat tracking report provided accurate positions as well as status to the head office. This was done over WAN/Cellular networks.
• New software RiverTrac was used to report accurate Barge status and positions to customers.
• New Invoicing application to integrate with Barge / Boat Information and automatically generate invoicing information for the users was implemented
• Equipment Register was setup to accurately report boats and barges

• The Invoicing application has effectively removed the loss of revenue due to inaccurate invoicing
• Accurate Reporting of boat/barge positions to customers has enabled the customers to plan their operations and has generated immense customer satisfaction.
• Efficient reporting of equipment has enabled accurate planning instead of the earlier the earlier 1-2 planning cycles.
• Top Management has a birds eye view of operations as well as Revenue generated through the enterprise wide application (IBIS)
• Benefits of technology leveraged by phasing out all the legacy systems and building the new components as a Web based solution.
• IT maintenance costs have reduced due to phasing out of legacy systems.
• IT maintenance costs have reduced due to structured code and documentation.
• Less waiting time for Boats/barges to load/unload due to proper scheduling
• The customer can now report equipment to the coast guard in an accurate manner.
• Reduced Insurance costs by identifying the equipment that is OLD/SPAR and does not need further insurance.