Success Stories
Travel Portal for a leading international airline
CustomerWorld's leading international airline operating out of North America
Area of Engagement- Design and develop an efficient and scalable travel portal to cater to air, car and hotel bookings
- Lack of integrated travel portal lead to customers searching different sites for air, car and hotel booking Reward customers with air miles and bonus points for on-line bookings
- A travel portal with integrated bonus points management module was designed, developed and implemented
- The system was developed using J2EE and hosted on BEA WebLogic Application Server
- The portal covers a wide gamut of functionalities, including Bookings, Loyalty, Content Management, Data Warehousing, Web Logs, Promotions & Incentives, Corporate Travel, Advanced Passenger Information Systems
- Extensive customization of content and experience with bilingual service
- Attractive personalization features, such as personalized pages, manage personal preferences to expedite the booking process and receive personalized offerings and individual customer support
- Competitive edge with faster time to market
- Rich web experience including personalization was provided to customers
- Highly customizable booking engine capabilities using SABRE GDS was implemented
- Dynamic and Rule based content presentation was made possible
- Extendable reward program for air miles and on-line booking was accomplished
- Content Management, Release Management & SLA driven 24*7*365 days Application Support was provided to the customer
