CEO Speaks on Successful Customer experience Implementation
This Webinar is completed.
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2012-03-15 09:00:00 AM
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2012-03-15 10:00:00 AM
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Join us for a webinar to know how to leverage $100Mn CEM budget your customer has.
Successful companies take an “Outside-In” Customer centric approach as opposed to the traditional Product centric “Inside-Out” approach.
Outside-in approach helps in delivering Customer Service Experiences that the company’s customers perceive as useful, usable, and enjoyable.
Join us for a webinar on “Customer Experience Management (CEM)” to know:
Successful companies take an “Outside-In” Customer centric approach as opposed to the traditional Product centric “Inside-Out” approach.
Outside-in approach helps in delivering Customer Service Experiences that the company’s customers perceive as useful, usable, and enjoyable.
Join us for a webinar on “Customer Experience Management (CEM)” to know:
- War Stories of CEM transformation
- HCL’s Approach and Capabilities
- Ways to position CEM offering to customer
Sponsor
 HCL’s Customer Centric Solutions group (C2SG) implements Customer Experience Solutions. It provides an integrated Design+ Implementation approach to address front office challenges. |
| Reach us at c2sg@hcl.com for further details |
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