Deriving Maximum ROI from your CRM initiative
- Have you identified & quantified the expected benefits from the CRM initiative?
- Is CRM solution you are considering offer high and fast ROI?
- Is the CRM solution geared to leverage disruptive trends like social media and mobility?
With increased competition and changing trends the enterprises are focusing their CRM initiatives to not only meet their business and operational objectives but also deliver fast ROI with high acceptability and rapid execution.
A misaligned CRM initiative can lead to increased cost of implementation, poor adoption and customer dissatisfaction thereby not meeting the business objectives.
An enterprise has to do a thorough assessment to identify a CRM solution that can meet its strategic and operational objectives and correspondingly provide a high ROI in a short span of time. Salesforce.com, the market leader in cloud based CRM, has helped many global organizations achieve their CRM goals and maximized the returns on every dollar invested.
The joint webinar by HCL and Salesforce.com will outline Best Practices in carrying out a Global CRM assessment program for Large enterprises and how Salesforce.com is the right fit for organizations looking for deriving maximum ROI out of their CRM investments.