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Retail & Consumer Products

Traditionally ASM has been reactive and technology aligned. This has led to a stagnation in operational gains. HCL through ALT ASM™ aims to deliver an application environment which is as hassle free as SaaS. Though un-heard of in an application outsourcing scenario, this is made possible through HCLs alternative view of ASM:

Traditional ASM v/s Alt ASM

HCL uniquely verticalizes ASM to deliver end user enablement benefits, through:

  • Function specific service desk & L1.5 like Sourcing & PO, Merchandising planning & Execution, SCM, Stores & Multichannel management
  • Domain specific knowledge repository and functional trainings through customer academy
  • Flexible staffing model through unique core-flex sourcing model for seamless movement of trained resources between AD and ASM projects
  • Transformation taskforce with domain experts, business analysts to develop business cases and POCs
  • Business aligned KPI monitoring and measurement

Added to that, HCL’s unique philosophy of Business Alignment through Lean principles enables ASM to be your business driver rather than being business as usual. Leading furniture retailer streamlined the Demand Planning and Replenishment Planning process realizing 12% reduction of Inventory holding costs, thereby saving back-order creation worth €700,000 / day

Customers across the globe and industries are realizing higher value with HCLs ALT ASM™ approach. E.g. A Leading US based beverages company has optimized over 92% incidents, a leading document management company improved productivity index by 150%; leading diary giant achieved 100% visibility into Order Management system and an apparel giant reduced concept-to-pre-production time by 40%, by partnering with HCL.

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Case Studies

Client is one of America's premiere member-owned cooperatives
Client is an American soft beverages (non-alcoholic) drink company

Brochure

ALT ASM: HCL’s Alternative to Managing Applications
ALT ASM: HCL’s Alternative to Managing Applications
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.