The Gulf Cooperation Council (GCC) countries are trying to reduce their dependence on oil and diversify their economies. Digital transformation is a catalyst for this economic diversity.
Avasant evaluated 27 digital service providers that have presence in the region
HCL was placed as Leader in...
HCL Digital Process Operations (DPO) continues its leadership in the Robotic Process Automation (RPA) space. HCL has once again been recognized as leaders in Zinnov’s recent report Zinnov Zones 2020 RPA Services.For this study, Zinnov evaluated 25+ RPA service providers and HCL has further...
With recessionary signs and muted market demand, many enterprises face pressures to maintain operational efficiency. Consequently, automation has become one of the key optimization levers for IT infrastructure services with 74% of enterprises believing that automation usage should be increased....
SD-WAN has evolved as a crucial element in business sustainability, especially in the midst of the 2020 pandemic, and as a fundamental pillar for business and digital transformation. Avasant evaluated 36 providers of SD-WAN Managed Services through a rigorous methodology across key dimensions of...
The pandemic has transformed the Retail & Consumer Packaged Goods (CPG) industry. Companies focused on essential items are thriving. The rest are fighting for survival. In this changing landscape, digital adoption offers agility and resilience, and unlocks growth opportunities. Avasant...
More and more organizations are adopting cloud and migrating key applications to the cloud. Yet many organizations struggle with effectively managing their applications on the cloud. Many organizations lack effective automation to streamline their application management on the cloud, as well as...
With evolving buyers’ needs, finance and accounting outsourcing (FAO) services are maturing. As the expectations of buyers are rapidly increasing, the nature of engagements is evolving from a transactional type to a strategic function. Enterprises are moving away from the piecemeal approach and are...
HCL has been recognized as a global Leader & Star Performer for its responsiveness to market & customer needs which is powered by its Fluid Digital Workplace framework and other industry first innovative offerings. For this study, Everest Group evaluated 23 digital workplace service...
Technological advances and rapidly changing geopolitical realities are dramatically redefining the way enterprises operate and are ushering in the future of work. Intelligent digital workplace is an engine that powers an enterprise's broader transformational agenda.
IDC recently concluded a...
The need for digitization has been felt like never before as the COVID-19 pandemic restricts business activities in the physical world. This report is the culmination of Avasant's RadarView research program in 2019-20 to address the need of enterprises to understand the broader tech-enabled...
Agile software development has moved beyond its early phases. As the methodology, practices, and toolsets become more embedded in day-to-day business and IT, the service providers must evolve to continue to deliver value. This is particularly evident in the service provider community, which must...
Everest Group recently released its report titled " IT Security Service Providers PEAK Matrix" where they analyze the changing dynamics of the IT security services landscape and assesses service providers across several key dimensions.
As a part of this report, Everest Group updated its...
This IDC study represents a vendor assessment of the 2020 worldwide business and industrial Internet of Things (IoT) consulting and systems integration (C&SI) services market through the IDC MarketScape model. This research includes analysis of 18 key IoT C&SI services providers for...
The need for customer obsession is even more acute in uncertain times. Successful leaders know they must adapt to survive and thrive. They build adaptive enterprises that flex and pivot in response to rapidly changing customer, competitive, and technology trends. They must anticipate changes and...
Gartner recently published its Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services for North America . In this report, Gartner assesses the execution and strategic vision for data center outsourcing and hybrid infrastructure services of 20 North American DCO/ HIMS...
Gartner recently published its Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services for Europe. In this report, Gartner assesses the execution and strategic vision for data center outsourcing and hybrid infrastructure services offerings of 20 European providers....
Implementation and operation of IT services are only as good as the information on which all process integration and automation is being built. In this quadrant, we focus on important information management fundamentals that allow processes to function.
The key is building and maintaining the...
This quadrant addresses the areas of IT service design and service transition into operations. This set of processes bridge the gap between the IT consumer and the operations teams that ensure stable delivery. In this section, the SIAM aspect comes into play heavily while designing a demand-driven...
This quadrant addresses the area of IT service operations and the processes required to deliver them the clients. Service operations is the area of classic ITSM processes needed to deliver defined IT services to clients in a robust manner.
The processes focus on three well-known clusters: Event...
This quadrant compares companies that support clients in building and implementing SIAM/ITSM solutions with ServiceNow products as the foundation. The offerings range from assessments to design and implementation consulting to full-scale implementation and operational services. Besides the breath...
This quadrant covers outbound (IT customer oriented) and forward looking strategic processes, of ITSM and more general management issues. Understanding a client’s demand, while designing, building and managing a service portfolio, is at the heart of this quadrant. Financial management processes and...
This quadrant report is relevant for German enterprises of all sizes and across all industries to evaluate the tools that automate the execution of operational, event-driven IT processes.
The report assesses and positions service providers in the German market for their tool capabilities in...
This quadrant report is relevant to German enterprises of all sizes and across all industries evaluating vendors for their capabilities in automating service design and transition processes, such as change and service continuity management.
Service design and transition processes are closing the...
This quadrant report is relevant for German enterprises of all sizes and across all industries evaluating tools that automate IT processes and can turn client demand into business oriented IT services.
The report assesses and positions service providers in Germany based on their capabilities to...
This quadrant report is relevant to German enterprises of all sizes and across all industries for evaluating system integrator (SI) services based on ServiceNow.
The report assesses and positions system integrators as per their capabilities to support German clients in the design, implementation...
HCL’s leadership in the Verification & Validation Engineering Services received another endorsement in Everest Group’s latest PEAK Matrix® Assessment. The assessment evaluated 17 leading V&V service providers across two major parameters – ‘Market Impact’ and ‘Vision & Capability’. HCL...
Is Engineering Research & Development a critical area for your enterprise? Struggling to understand the changing Engineering Support Landscape?
Well, that’s why we created this first-of-a-kind POV on Engineering Support Services, in partnership with leading analysts from HFS Research....
The adoption of IoT technologies continues to accelerate as enterprises unlock potential from myriad use-cases. IOT is central to majority of digital programs across Manufacturing, Auto and Telecom. The addressed market by service providers has grown at close to 30% Y-o-Y as enterprises need...
The Utilities industry is in flux due to ever-increasing environmental and sustainability concerns, stringent regulations, and rapid evolution of technology. The impact of these external drivers is accentuated due to fundamental shifts in consumer expectations. This makes it imperative for the...
The introduction of built-in AI/ML tools and advanced analytics not only improves threat detection and incident response time but also reduces manual processes and false alarms. The increased security awareness is pushing enterprises to take proactive measures for robust governance, risk management...
Rapid evolution of cognitive technologies is not only improving the existing AI & Advanced Analytics solutions, but also conceptualizing newer and more complex use cases. This is constantly expanding the frontier of AI-led transformation potential. This is encouraging enterprises to undertake...
Airlines and Airports are in the midst of several fundamental changes. Traditional markets are plateauing and there is an urgent need to identify new growth avenues. At the same time, there is increased awareness about sustainability and the threat of cybersecurity. Thus, it has become imperative...
HCL’s workplace business is growing at an impressive clip across solution areas and geographies. The company has put together a comprehensive product portfolio for serving its workplace services customers, combining partner solutions with its own innovations. HCL uses its Smart Digital Workplace...
In a digital world, where speed matters and time is scarce, enterprises set out on their digital journey looking to fundamentally change their operating model. They are leveraging AI and cognitive tools, internet of things (IoT), multi-cloud solutions and Industry 4.0 principles. In the midst of...
The conversation in many enterprises about network automation is evolving to include policy-based, orchestration-enabled and artificial intelligence (AI)-driven methodologies. ISG has observed this trend specifically in Europe, where enterprises are increasingly emphasizing automation-led...
Healthcare challenges such as changing business and care delivery models to support patient- centricity and consumerism, growing competition from both within and outside the industry and increasing regulatory pressures are leading to increased investments in data and technology by enterprises....
A strong digital workplace environment is increasingly seen as essential to attract and retain talent, engage staff, and drive user productivity. Gartner recently released the Magic quadrant for Managed Workplace Services, North America, 2020. It evaluated 20 vendors to enable sourcing, procurement...
Continuing our leadership in the ER&D Services space, HCL has once again been recognized as the leader in Zinnov’s latest competitive benchmarking report on Engineering R&D Services. For this study, Zinnov evaluated 50 global ER&D service providers across 30+ parameters and sub-...
Everest Group recently released its report titled “Application and Digital Service in Banking – Services PEAK MatrixTM Assessment 2020. “ This report analyses the changing dynamics of application and digital services in banking and assesses service providers across key dimensions.
As part of this...
With rapid adoption of digital technologies, war for talent is expected to accelerate for next-generation technology areas. As talent becomes a key determinant of success, the need for a hyper-productive , multi -skilled and diverse talent pool has become critical. Shortage of internal talent is...
Enterprises are increasingly leveraging cloud services in their pursuit of the digital businesses model as they seek to align cloud value proposition with business goals. Early adopters were seeking efficiency, but as the cloud services matured, the adoption of the cloud are driven by digital...
This IDC Market Perspective is an excellent example of a multinational organization, Mondelez International, transforming its digital workplace. This exclusive paper describes their partnership with HCL, for managed workplace services and the outcomes and achievements to date. The paper describes...
Networks have traditionally been the most neglected component within the IT infrastructure. Digital transformation within enterprises has so far focused compute aspect with Cloud being the main driver. However, enterprises now realize that without network transformation, optimum benefits of...
The Digital Product Lifecycle Services quadrant assesses a provider’s capacity to adapt its delivery model to each digital product with the required speed, enabling a client enterprise to adopt agile and adaptive operating models. A provider’s portfolio includes agile, testing and DevSecOps to...
The ISG Provider Lens™ study for Digital Business Solutions and Services 2019 is focused on aspects where there is a higher adoption of digital services compared to other segments. The report intends to help enterprise clients to partner with the right service provider based on their digital...
Customer experience and innovation are the major driving forces behind the digital transformation across traditional Nordic enterprises. Service providers are offering these services through partnerships, automation and artificial intelligence (AI), thereby propelling growth in the Nordics’...
Digital technologies are permeating all aspects of the traditional business. The use of information technology to change the customer journey, improve business agility and deliver digital products can cause a digital disruption across all business processes, including sales, trading, production,...
Modern-day applications within enterprises are a mix of applications that have been developed in traditional modes and are part of monolithic architectures as well as those that serve the digital requirements of customers. The application development approach of service providers begins with an...
DevOps has gained substantial traction in recent years, and this is evident in the thin boundaries it shares with agile development, which has become a norm for application development. The growth of DevOps services is being led by the need to deliver agility in business. Service providers are...
With continuous testing gaining momentum and becoming a mainstream practice, the role of test automation is gaining prominence. This is primarily driven by service providers that are trying to achieve agility as a part of their agile and DevOps service delivery. The advantages of this approach,...
Service providers are accelerating the application development lifecycle by integrating agile methodologies such as scrum, Kanban and extreme programming as well as best practices in their offerings for inculcating an agile mindset in their workforce. They are working on different vectors to...
Internet of Things (IoT) refers to connectivity across devices, machines, data, systems and objects. The entire physical world is being pulled in together in a connected ecosystem through sensors and responses. Capturing vital data and generating meaningful results and insights from these sensors...
The IoT – Transformational Services and Solution Partners 2019 U.S. report is a comprehensive and objective analysis and evaluation of the service providers across several main aspects of IoT ecosystem. The report also focuses on trends associated with the U.S. IoT market. As part of this U.S....
Internet of Things (IoT) refers to connectivity across devices, machines, data, systems and objects. The entire physical world is being pulled in together in a connected ecosystem through sensors and responses. Capturing vital data and generating meaningful results and insights from these sensors...
SAP’s S/4HANA offering was launched in 2015 and has started gaining momentum among enterprises. This momentum shift is reflected in the company’s S/4HANA customer base, which has growth of close to 30 percent in 2019. From an offering perspective, S/4HANA forms the core of SAP’s Intelligent...
SAP is well known for its enterprise resource planning (ERP) software, data management products and digital focused offerings. This report compares SAP service providers and their capabilities to implement, migrate, host or manage SAP services. The SAP HANA & Leonardo Ecosystem Partners 2019...
SAP is well known for its enterprise resource planning (ERP) software, data management products and digital focused offerings. This report compares SAP service providers and their capabilities to implement, migrate, host or manage SAP services. The SAP HANA & Leonardo Ecosystem Partners 2019...
SAP is well known for its enterprise resource planning (ERP) software, data management products and digital focused offerings. This report compares SAP service providers and their capabilities to implement, migrate, host or manage SAP services
The SAP HANA & Leonardo Ecosystem Partners 2019...
SAP’s S/4HANA offering was launched in 2015 and has started gaining momentum among enterprises. This momentum shift is reflected in the company’s S/4HANA customer base, which has growth of close to 30 percent in 2019. From an offering perspective, S/4HANA forms the core of SAP’s Intelligent...
This IDC study assesses seven Dynamics 365 implementation vendors in Asia/Pacific excluding Japan (APEJ) on both the strength of their current Dynamics 365 implementation service capabilities and how well placed they are to grow Dynamics 365 adoption with their sound growth strategy.
IDC evaluated...
As per the report, the total enterprise spent was just over $2.3 Bn globally on RPA in FY2019, of which $570-600 Mn was spend on outsourced RPA services. This spending (on RPA service) is expected to grow at 47% annually to reach over $4.0 Bn by FY 2024. RPA services comprises RPA advisory, bot...
HCL is positioned as a Leader in the 2019 Asia/Pacific (excluding Japan) Managed Cloud Services IDC MarketScape study.
As per the report, HCL has built a standalone Cloud Services unit with dedicated business leadership and investments to address cloud opportunities. This unit works closely...
IDC MarketScape Worldwode Intelligent Automation Services Vendor Assessment represents a vendor assessment of the 2019 intelligent automation (IA) services market through the IDC MarketScape model. This research provides a quantitative and qualitative assessment of the characteristics that explain...
Everest Group recently released its report titled "Enterprise Platform IT Services in BFS PEAK MatrixTM Assessment 2019, Modernization at Speed and Scale. This report analyzes the changing dynamics of the enterprise platform IT services in BFS landscape and assesses service providers across several...
HCL has once again been positioned as a Leader in Everest Group’s Software Product Engineering Services PEAK Matrix™ Assessment 2019. HCL has further strengthened its leadership position as compared to previous assessment. For this study, Everest Group evaluated 25 leading service providers on two...
IDC evaluated 10 service providers against more than 100 criteria as part of its 2019 IDC MarketScape for worldwide managed cloud services analysis. IDC also interviewed 24 buyer organizations to learn more about how the organizations were able to navigate cultural change and generate business...
We organise application modernization and migration capabilities into our Mode 2 category of revenue-bearing services, along with our digital transformation offerings. We approach application modernization through two lenses: conventional technology-driven modernization and user-experience-...
Pact Group (Pact) is one of the largest manufacturers of rigid plastic packaging products in Australia. In a strategic move of spinning off from its sister company, Pact decided to establish a dedicated "greenfield" IT environment & separate all shared systems & services from the company's...
As per the report, HCL was able to strengthen its presence in Europe and Asia Pacific by signing new contracts in the regions, enabling it to capture high growth. It is also expanding in commercial banking, which makes it a more holistic service provider with presence across all LOBs. HCL's...
The workplaces landscape has been steadily advancing towards digital services. With digital workplaces assuming a dynamic character and significant importance, the Everest Group aimed to evaluate the performances of service providers across many strategic dimensions.
HCL’s efforts to create...
In a time that requires dynamic cybersecurity to combat multifaceted cyber threats, businesses need to be aware of key best practices and understand the current landscape. In this light, the Avasant RadarView™ 2019 report provides a granular purview of the cybersecurity domain today.
In particular...
HCL has been recognized as a leader by HFS for the industry-specificity of its cybersecurity offerings, technology investments, wide domain expertise, and a holistic view of enterprise cybersecurity.
The report also highlights: HCL’s Cyber Security Fusion Center (CSFC) which provides an...
This exclusive 451 research report provides deep insights into HCL’s platform and middleware approach. HCL has proven to be adept at capitalizing on the infrastructure services market with its Mode 1-2-3 strategy, and is now moving up the stack using a combination of its own IP, strategic...
As per the report, HCL has the following strengths:
Micro-vertical focus: HCL’s Technology & Services business supports micro-verticals including electronics and equipment, semiconductors, internet platform and software, cloud and IT services, online platforms, semiconductor, ISV,...
HCL recognized as a Leader in the Everest Group PEAK Matrix™: L&P Insurance Digital PEAK Matrix™ Assessment 2019. As part of this report, Everest Group classified 10 service providers on the Everest Group PEAK Matrix™ for L&P Insurance digital services into Leaders, Major Contenders and...
HCL has been recognised as a Leader in ISG Provider Lens™ Research Quadrant for Digital Business Transformation Services - BlockChain as a Service , US 2019.
As per the ISG, HCL has an enviable list of reference clients and high visibility projects in the U.S. It has a specific blockchain practice...
HCL positioned in Leadership Zone in Zinnov Zones for Retail Digital Service, In Store Experience. As per Praveen Bhadada, Partner and Practice Head, Digital Transformation, Zinnov: "HCL is strongly positioned to provide digital retail services and it continues to gain momentum in the segment. The...
The report highlights HCL’s ability to deliver end-to-end engagements as well as greater involvement in product ideation and design stages as compared to its peers. Focused infrastructure investments in labs and innovation centres have enabled HCL to become the “Partner of Choice” for its customers...
With digitalization and IoT being the norm across industries, the spotlight is squarely on cybersecurity. Companies and tech giants are constantly under attack, and even with strengthened laws, there is a widespread fear of data leakage.
ISG observed worrying trends in the US cybersecurity market...
Principal & Research analysts from TBR attended the Summit and have co-authored a report which is an extensive assessment on IoT WoRKS has helped create and maintain a competitive advantage along with becoming a torch bearer for enabling business transformation leveraging engineering expertise...
